Refund

Refund Policy

For Cirkul customers, the sections below set out returns, exchanges, and refunds. This page applies specifically to cirkulgz.shop.

Our approach at Cirkul to refund timing
Customers using cirkulgz.shop can rely on the following Cirkul guidance about refund timing. Once the return arrives and inspection is complete, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Cirkul on exceptions
Cirkul publishes this exceptions guidance for customers using cirkulgz.shop. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Our approach at Cirkul to order problems
For purchases made through cirkulgz.shop, Cirkul applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Cirkul customers should know about starting a request
For Cirkul customers at cirkulgz.shop, this section explains starting a request. When requesting a return or exchange, contact us at Support@Cirkulgz.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

condition of returns at Cirkul
For Cirkul customers at cirkulgz.shop, this section explains condition of returns. The returned item should be packed safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Cirkul customers should know about eligibility
For Cirkul customers at cirkulgz.shop, this section explains eligibility. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Our approach at Cirkul to support
The following support guidance applies to the Cirkul storefront at cirkulgz.shop. For return or exchange assistance, contact Support@Cirkulgz.shop or 7186745266.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulgz.shop
Phone: 7186745266
Physical address: 295 Union St, Nashville, Tennessee, 37201, United States